Ask Glencore

Welcome to 'Ask Glencore Canada'. Here you can find answers to many of the questions people frequently ask us. If you can't find the answer you are looking for, please get in touch with us on our social media channels or via the 'Contact us' page.

Canada is an important part of our global business. We employ around 9,000 people, including contractors. Our assets include copper, nickel and zinc mining and processing operations and projects; agricultural facilities; and a consulting business.

Across our Canadian operations, we’ve adopted SafeWork – our global initiative designed to give everyone in our business the tools and knowledge to perform their tasks safely. Above all, every individual is empowered to stop unsafe work.

On May 1, 2023, our Nickel Rim South Mine, part of Sudbury INO, was awarded the 2022 John T. Ryan National Trophy for Metal Mines for the best safety performance in Canada from the Canadian Institute of Mining, Metallurgy and Petroleum (CIM).

A prestigious award known throughout the Canadian mining industry, the John T. Ryan Safety Award is given to the mine that has the lowest reportable injury frequency for 200,000 hours worked in Canada (commonly referred to within the industry as the Total Recordable Injury Frequency Rate or TRIFR).

We invite you to read more about our safety culture on our Safety page.

Our Raglan Mine continues to innovate in renewable energy. In 2018, Raglan Mine assembled its second wind turbine and have since launched another project to assess the performance of solar production in Canada’s Far North.

Moreover, our integrated copper business, the Horne Smelter and the Canadian Copper Refinery (CCR), announced it will adopt environmental traceability technology that will potentially enable it to further reduce its greenhouse gas emissions (GHGs) and improve its recycled material content. Meanwhile, in the fall of 2021, our Sudbury INO reduced their emissions after completing their Process Gas & Particulate Emissions Projects.

For further information on how we uphold our environmental commitments, we invite you to visit our Environment page.

We are proud to be custodians of a rich mining history we’ve acquired in Canada. Our history in this country is as deep as it is significant and meaningful. We’ve built communities. We’ve supported families. We’ve enabled development.

A clear demonstration of this community commitment was on display when Matagami Mine, which closed its operations on June 23, 2022, held a celebration entitled, “One last tonne of zinc, one big tonne of love!” to commemorate the closing of the mine and give everyone one last opportunity to get together.

To gain a more complete picture of the various ways we support our communities, we invite you to read our Community page.

We support the communities that host our operations, including Indigenous communities. There is no better example than at Raglan Mine, which gave rise to the Raglan Agreement – the first true Impact and Benefit Agreement (IBA) ever signed in Canada between a mining company and an Indigenous group. The Raglan Agreement has been used as a reference point for other agreements in the mining industry, as well as in other industrial sectors. We routinely feature stories that highlight the unique relationship Raglan Mine has with the communities nearby their operations, including featuring its many Inuit employees. Here are a few:

Sudbury INO also has partnerships with Indigenous communities nearby its operations, including a Participation Agreement with the Wahnapitae First Nation and a Memorandum of Understanding (MOU) with Sagamok Anishnawbek, the Métis Nation of Ontario, as well as with Atikameksheng Anishnawbek.

Here are a few stories from Sudbury INO that have ensued because of their relationships with these communities:

We made CA$718 million in total payments to provincial and federal governments in Canada in 2022 and CA$3.6 billion over the past five years. We invite you to visit our Transparency page where you can read our position on the tax and royalty payments we make in connection with our activities.