Updates Regarding COVID - Article lead.png

Updates Regarding COVID-19

Back to Media

The COVID-19 crisis is an unprecedented situation. Since it all started, Raglan Mine has  worked jointly with Public Health authorities to protect the health and ensure the safety of its workers, their families and the Nunavik communities. 

This section contains the latest updates and information about COVID-19 at Raglan Mine.  

We realize that the situation changes very rapidly, and we will continue to provide updates consistent with circumstances. We thank our employees, contractors, suppliers and stakeholders for their support during this difficult period.   

For the latest information on Glencore's actions to combat COVID-19, please consult UPDATE ON COVID-19 on Glencore Group's website.

Questions & Answers

To respond to questions from our employees, their families and our stakeholders, we have put together a list of frequently asked questions and their answers. 

If you have any other concerns, we invite you to send us your questions to  inforaglan@glencore.ca. .

Employees who have questions specific to their situation are kindly asked to contact their supervisor or Human Resources.

Mining Operations

Why not suspend operations until the crisis passes?

The Quebec Government decided to include mining activities in essential services, for which we are a key element of different production chains (ex.: food, medical equipment, construction of infrastructures, etc.). 

With the resumption of our operations, we will be able to maintain the economic benefits at a regional and provincial scale and put in place specific arrangements for ensuring the safety of our workers and the Nunavimmiut.

A large number of preventive measures to protect our workers are presently being implemented at the mine site; each one of them complies with Public Health directives and Glencore’s health instructions.

What becomes of the Sivumut projects?

We closely monitor how the situation evolves so that we can resume our projects in due course. Some of them have gradually resumed in order to allow us to achieve key stages of the Sivumut project. For the time being, however, our efforts are focused on regular mining and ore processing operations

Preventive measures

How does Raglan Mine determine what measures must be put in place to limit the spread of the COVID-19 virus?

Our priority is to ensure the health and safety of all our workers and their families, and to protect the population of Nunavik, a region that is particularly vulnerable given its geographical remoteness and the limited capacity of its health service. No compromise is made on these issues. 

Since the beginning of the COVID-19 situation, Raglan Mine has worked jointly with Public Health authorities to protect the health and ensure the safety of its workers. 

All the measures put in place do comply with governmental directives – including those of Nunavik regional authorities – and with Glencore’s health instructions. A multidisciplinary committee was created at Raglan Mine at the very start of the crisis; it has the mandate to monitor how the situation evolves, apply the directives of government authorities, and recommend actions for ensuring the protection of our workers and maintaining our operations. The committee is composed of several members of our Human Resources Department, the president of the operations workers’ union, nurses and members of the staff of Aviation, Risk Management, Prevention and Emergency Measures.

What is being done to protect the employees presently working at the mine site?

Many hygiene and preventive measures have been and are being put in place throughout the mine site to prevent the spread of the virus. All these measures comply with the directives established by government authorities and public health organizations and with instructions formulated by Glencore. Here is a list of a few of them:

  • Intensification of cleaning and disinfection measures for premises, equipment and means of transport; 
  • Implementation of additional procedures for arrivals to the mine site, in airports and during staff travel;
  • Re-organization of work and common spaces to limit contacts among workers and ensure physical distancing;
  • Development of protocols and procedures in case a staff member, a contractor or a supplier shows symptoms of Covid-19.
What measures would Raglan Mine take if a person at the mine site had symptoms of or were contaminated by COVID-19?

Several hygiene and prevention measures have been implemented all over the mine site in an effort to prevent the spread of this virus at the site. If someone at the mine site has Covid-19-like symptoms or is tested positive for COVID-19, this person would automatically be quarantined until his or her departure from the site. Raglan Mine would make arrangements for this person’s evacuation and make sure that contacts with other employees and contractors are limited. Preventive measures have also been adopted for employees likely to have been in close contact with the worker infected with Covid-19.

What is being done to protect our host communities?

Since the beginning of the crisis, we have worked jointly with Public Health authorities on the issue of employees residing in Inuit communities, situated in a geographically remote and particularly vulnerable region where the capacity of health services is limited.

We have been pleased to gradually begin welcoming Nunavik workers back to Raglan Mine starting September 1, 2020. The latter were indeed supposed to stay at home since the end of March 2020.

Workers have been able to return thanks to close cooperation among the Nunavik Regional Advisory Committee on Emergency Preparedness, Raglan Mine management, the Kativik Regional Government (KRG), local mayors, and the Public Health Department of the Nunavik Regional Board of Health and Social Services (NRBHSS).

Specific measures will be put in place to ensure the same level of control in the villages of Nunavik as at our other boarding points, before workers arrive at the mine site. Among the measures put in place are the following:

Intensified cleaning and disinfection of premises, equipment and means of transportation;
The implementation of additional procedures prior to boarding at the mine site, at airports and during transportation;
The addition of a COVID-19 virology screening test for Nunavimmiut before they return to one of the Inuit communities.
In addition to this, please note that land users are still not authorized to access our Donaldson or Deception Bay facilities. This is to limit the exposure of the population of Nunavik to people from farther south. Full details about when these facilities will reopen will follow in due course.

Finally, we have maintained ongoing and transparent communication with our Nunavik stakeholders from the beginning of the crisis. It is important that our partners be kept well informed about the development of the situation both with regard to mining operations and measures implemented to protect workers and the population of Nunavik.

After leaving the mine site, are workers required to self-quarantine?

We strongly suggest our workers and their family members to respect the directives of federal and provincial governments and public health organizations as well as the instructions provided by Raglan Mine. At home and at work, it is everyone’s responsibility to apply the recommended measures.


Who is authorized to do telework?

Any person whose job is of a nature that allows for it can do telework upon authorization from his/her supervisor. This temporary measure was established to significantly reduce the number of workers at the workplace, facilitate social distancing and limit risks of virus transmission.

Will you extend the duration of work rotations so that workers can stay longer at the mine site?

We follow very closely the recommendations of the Direction de la santé publique du Québec, which has so far made no request in that regard. However, we make sure that all measures necessary to protect the workers at the mine site are implemented.

Do employees aged 70+ and people who cannot return to the mine site for medical reasons receive their salary?

Employees who, by government decree or for medical reasons, cannot return to the mine site may receive compensation according to the processes in place. Our employees are invited our Health Department for details related to their situation.

General information

How can employees and contractors get updates on measures implemented by Raglan Mine?

All the memos published by Raglan Mine are emailed to the Glencore address of employees and contractors to keep them abreast of the development of the situation and measures taken. Raglan Mine also sends these memos to the personal email address of employees who have authorized the company to do so. The memos are also available on Raglan Mine’s Intranet site.

Employees who wish for their personal email address to be added on Raglan Mine’s distribution list must contact Human Resources. Note that it is not possible to email these memos to contractors.

Where can I find general information on COVID-19?

The information that circulates on the COVID-19 pandemic is quite abundant. We ask you to exercise prudence and good judgement when consulting the Internet in search for information about the virus. Several sites provide erroneous or unverified information. Following are a few official sites where you can find reliable information on COVID-19.

Gouvernement du Québec: https://www.quebec.ca/en/health/health-issues/a-z/2019-coronavirus/

Public Health Agency of Canada: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html

World Health Organization: https://www.who.int/home

Preventive measures at Mine Raglan

We have resumed our mining operations on April 18. This is great news, for it enables the company to play its critical role, as recognized by our federal and provincial governments.  Our priority is to maintain our operations while protecting the health and ensuring the safety of our workers and the Nunavik population, who lives in a particularly vulnerable region given its geographical remoteness and the limited capacity of its health services. No compromise is made on these issues.

We understand that the current situation causes great concern among our workers, their families and the local communities. To address some of these concerns, we have developed documents summarizing the preventive measures implemented in airports, during transportation and at the mine site. 

All the measures put in place by Raglan Mine are based on recommendations of Public Health and other government authorities. 

Explanatory brochure on measures implemented at the mine site

This document provides explanations and clarifications on several measures put in place by Raglan Mine to protect and ensure the safety of its workforce.

Worker’s journey to and from the mine site

This document outlines the main steps of a worker’s journey to and from the mine site, including all particular preventive measures implemented.

Recommended preventive measures to prevent the spread of COVID-19 – April 2020

This document points out the various recommended measures to prevent the spread of COVID-19. Several reminder posters are affixed at the mine site and in the airports where we carry out operations.