Ask Glencore Canada

Welcome to 'Ask Glencore'. Here you can find answers to many of the questions people frequently ask us. If you can't find the answer you are looking for, please get in touch with us on our social media channels , or via the ' Contact us ' page.

What do you do in Canada?

Canada is an important part of our global business. Our sites span seven provinces and we employ around 7,500 people. Our assets include coal, copper, nickel and zinc mining operations and projects; agricultural facilities; and a consulting business.

What taxes and royalties do you pay in Canada?

In Canada, we paid US$212 million in taxes and royalties to governments in 2017.

How do you contribute to communities in Canada?

In 2017, we contributed more than US$2.4 million in direct support to communities.

This includes our support for Learning for a Sustainable Future (LSF), a non-profit that integrates sustainability into Canada’s education system.

How are you building a culture of safety in Canada?

Raglan Mine in northern Quebec won the F.J. O’Connell safety trophy in 2017 from the Québec Mining Association – the thirteenth time it has won the award.

Meanwhile Nickel Rim South, part of Sudbury INO, in Ontario, received the Canadian Institute of Mining, Metallurgy and Petroleum (CIM) Regional Metal Ontario award for having the lowest reportable injury frequency in 2017. Making the recognition a special one is that Sudbury INO’s Fraser Mine took home the award in 2016 and marks the fourth time the site has received this award in its history. 

During phase one of the Process Gas Project at the Sudbury Smelter, also part of Sudbury INO, the asset achieved a Total Recordable Injury Frequency Rate (TRIFR) of zero in the course of more than 465,000 hours worked.

How do you support Indigenous communities?

At Raglan Mine, the Raglan Agreement signed in 1995, which was the first true Impact and Benefit Agreement (IBA) ever signed in Canada between a mining company and an Indigenous group, has been used as a reference point for other agreements in the mining industry as well as in other industrial sectors. At the mine, we:

  • Work with Inuit partners on permanent employment opportunities, under a program known as “Tamatumani”;
  • Support research programs that respond to community concerns regarding the region's land, water and animals. 
  • Safeguard traditional activities  by improving dust suppression and implementing a monitoring program to address the local Inuit people's concern regarding hunting and fishing in the region of Nunavik.


At Sudbury INO, meanwhile, we work with the Wahnapitae First Nation to conduct water quality monitoring as part of the Massey Creek Watershed Biodiversity Enhancement Program.

How do you show that the gold we supply is conflict-free?

Since 2012 CCR, our refinery in Montreal, has had responsible supply chain policies and procedures in place, to show its gold is conflict-free and complies with anti-money laundering standards.

The asset’s gold was certified conflict-free in 2013 under the London Bullion Market Association (LBMA) Responsible Gold Guidance and continues to maintain this accreditation. Read more.

How are you reducing energy use in Canada?

Raglan Mine is continuing to innovate in renewable energy. For example, the mine’s wind turbine and storage facility won a 2016 Towards Sustainable Mining (TSM) Excellence Award from The Mining Association of Canada (MAC).

Annually, the turbine saved on average 2.2 million litres of diesel, and reduced greenhouse gas emissions by 6,250 tonnes.

In 2016, Raglan Mine was recertified against environmental management standard ISO 14001.

Ask Glencore

Do you have other questions related to Glencore’s operations beyond Canada?