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Speaking SafeNickel with Ingrid, Mining Technician – Ground Control, at Raglan Mine

Author: Glencore Canada | Date: 10/09/2018

Glencore’s first priority is to protect the health and wellbeing of its employees. To achieve this, we must identify and manage health and safety hazards in our workplace. In order to help realize this goal, we launched SafeWork to provide a common global foundation to build our culture of safety worldwide.

At our nickel assets, SafeWork has been adapted as SafeNickel, which supports the operation’s individual safety programs and protocols. 

Speaking SafeNickel connects with Glencore employees asking them about SafeNickel, and safety in general. In this interview, we connect with Ingrid, Mining Technician – Ground Control, at Raglan Mine. 

Glencore Canada: What does SafeNickel mean to you? 

Ingrid: For me, it is culture – a common view that everyone can return home safe and sound, and in good health. 

For me, it [SafeNickel] is culture – a common view that everyone can return home safe and sound, and in good health.

Ingrid, Mining Technician – Ground Control at Raglan Mine

Glencore Canada: What changes have resulted from using the fatal hazard protocols (FHP)? 

Ingrid: The FHPs have enabled us to identify and target the risks in our daily work lives. And everyone has the same understanding and involvement regarding addressing those risks in the workplace. 

Specific to my department (ground control), we have taken on different ways to approach our work; implemented new standards, improved communication with employees and further developed our training programs – this has evolved quite a bit since adopting the 12 FHPs in 2013. 

One aspect where we have witnessed significant change is how everyone understands our department’s involvement in making the workplace safer for everyone who goes underground to work or to visit. 

Glencore Canada: Do you have an example of how the FHP approach has added value at Raglan Mine? 

Ingrid: Generally, the value added by the FHP approach is being able to identify the real, relevant risks in our workplace, the general increase in the overall level of safety conscientiousness, and that we are all working toward the same goal. 

More specific to my role in ground control has been the emphasis on implementing controls and conducting inspections. These inspections include all stakeholders who guide our actions vis-à-vis any follow-up required by the ground control program. Now, those activities on the ground are well defined and well targeted, inspections are regularly undertaken and reporting by employees is now conducted more than prior to the introduction of the FHPs. 

This focus on controls and inspections has helped standardize processes all with the aim of assuring the safety of our workers. 

Glencore Canada: What are your current concerns regarding safety and how do you contribute to preventing a safety incident? 

Ingrid: My primary concern day-to-day involves upholding our ability to effectively communicate. Communications is at the core of facilitating safe work practices. Communications is how we facilitate constructive discussions in safety meetings, ensure everyone is working from the same, up-to-date information, conduct productive training exercises, get the most out of our safety inspections and ensure we are working toward the same goal.

The events that affect me are ones where employees are directly impacted; we had one employee who was injured as a result of a fall of ground a few years back. The incident directly related to my area of responsibility and it was challenging to deal with even though my responsibilities were well-executed. It brought a different reality to my work. It caused me to reflect and question my actions and enabled me to draw a link to how I have an impact on the lives of colleagues.

Ingrid, Mining Technician – Ground Control at Raglan Mine

Glencore Canada: How has your behaviour regarding safety evolved since you joined Raglan Mine? What events have influenced you positively? 

Ingrid: Yes, my behaviour regarding safety has changed; primarily my general awareness of the topic. Health and safety was important at previous companies I worked at, but my level of understanding and knowledge has increased and evolved since arriving at Raglan Mine. Things that I did not see before, I can see now – even in office environments where I never would have imagined risks could be present. 

The events that affect me are ones where employees are directly impacted; we had one employee who was injured as a result of a fall of ground a few years back. The incident directly related to my area of responsibility and it was challenging to deal with even though my responsibilities were well-executed. It brought a different reality to my work. It caused me to reflect and question my actions and enabled me to draw a link to how I have an impact on the lives of colleagues. Direct exchanges with miners in their workplace are now part of my daily life because they know we have the information that will enable them to do their work safely and with confidence.